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Double Opt-In setup not working on host site.

Thread began 7/29/2017 9:58 am by mick358555 | Last modified 8/04/2017 1:54 pm by Ray Borduin | 52 views | 4 replies |

mick358555Beta Tester

Double Opt-In setup not working on host site.

I have followed the double opt-in system set up tutorial and it works perfectly on my localhost setup using XAMPP the mail works both ways using Mercury32. However, when I transfer it to the online host site and establish the connection whereby the scripts can read the database, however when it comes to sending the verification email out it stops working and the email doesn't get sent.

I checked with my provider and they have a document which I have copied here:


To prevent spam being sent through our webservers, there are certain conditions that must be met before our SMTP servers will send the email.

Email must be sent to, or from, an existing email address hosted by Fasthosts. This must be a mailbox on the same domain name on which the form to mail script is being hosted.
To stop misuse of your form by third parties the sendmail_from variable should be set to your Fasthosts hosted email address. While access to the php.ini file is restricted on our shared environment, you can sent this variable using the ini_set() command, shown below.
A fifth parameter, -f, should be added to the sendmail function. This will set the name of the from email address.

Having looked at the associated pages created by Data Bridge during the tutorial I see that the following files already have the -f switch already:

webassist\email\mail_php.php - $mailObj = @mail($mailTo,$mailSubject,$mailContent,$mailHeader,"-f".$mailFrom." -r".$mailObj->ReturnPath);
webassist\security_assist\mail_php.php - $mailObj = @mail($mailTo,$mailSubject,$mailContent,$mailHeader,"-f".$mailFrom." -r".$mailObj->ReturnPath);

is there anywhere else I need to put it? Has anyone else had this problem?

I have also made sure that the $MailFrom has a Fasthosts email address.

Appreciate any help, I have been pulling out my hair on this and talking with the Fasthost technician is even more of a frustration as they don't seem to understand their own restrictions.

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Ray BorduinWebAssist

I'd need FTP access and a url to debug. It looks like you have everything correct on the surface. The extra parameter is only used if you have selected it when you applied the email server behavior. It may be that you just didn't do that.

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mick358555Beta Tester

Thanks Ray, I have shared what the techs at my host provided, but I am not sure how to apply the response, appreciate the help. posted in private

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Ray BorduinWebAssist

This email from your techs is saying you can't use php mail() and you have to use PEAR mail... however I've tested your files and that doesn't seem to be the case.

It looks like you have an issue with your database connection on that page. I had to disable the check for unique username on line 27 and the insert into the database on line 43 before I could even get the email code to test fire.

Once I did that, and I enabled the "extra from parameter" option on the webassist/email/waue_registration_1.php page on line 15 I got the welcome email without issues.

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mick358555Beta Tester

Thanks for looking into this for me. Your pointer toward the database made me recreate the SQL users table file and I re-installed it to the online database and all things started to work as expected without any further changes necessary. I will triple check in future. Appreciate the support, best regards

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