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FedEx Rates Issue

Thread began 5/24/2017 3:08 pm by Dave Buchholz | Last modified 5/25/2017 1:25 pm by Ray Borduin | 75 views | 6 replies |

Dave BuchholzBeta Tester

FedEx Rates Issue

Ray,

We seem to be having an issue with the shipping cost produced by eCart's FedEx Shipping being grossly inflated from what the clients account says they should be, for instance a 7lb Ground Home Delivery to Vermont is being costed at $43.88 on the site but is $17.18 according to the published rate in their account.

I have included more details in the private message area.

5/25 Update: have added more details in private message area

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Ray BorduinWebAssist

I'm wondering if it is doing individual boxes. Can I see the php page where you have it applied. There is a setting where you can tell it to ship all items at once or individually. It is possible the charge you see is based on sending 3 separate shipments.

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Dave BuchholzBeta Tester

see attached file

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Ray BorduinWebAssist

The code on line 102:
$Shipping_PackageArray[$Shipping_PackageIndex]["Quantity"] = "".WA_eCart_FormatNumber($eCart->DisplayInfo('Quantity'), true, 1) ."";

should be:
$Shipping_PackageArray[$Shipping_PackageIndex]["Quantity"] = "1";

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Dave BuchholzBeta Tester

Is that set in the wizard ?

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Ray BorduinWebAssist

Yes. It is a little confusing. It is the package quantity. And you are going through and setting the package weight to the cart column and there is a cart column called quantity, so it seems natural to set it to that field. But really you are only sending 1 package, so you are supposed to just type in the value "1".

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Dave BuchholzBeta Tester

Ahh, ok.

Thanks Ray

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