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2 order numbers issued for each sale

Thread began 5/23/2017 5:01 pm by BlackBird | Last modified 5/25/2017 3:30 pm by Ray Borduin | 213 views | 5 replies |

BlackBird

2 order numbers issued for each sale

Since i upgraded to 4.5 Powerstore each order placed is generating 2 order numbers. each sends out email, but only one goes to paypal. So the client is not getting charged twice but is concerned as they see two receipts with different order numbers. Both are in the database. Thoughts please? My client, the store owner is very upset.

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Ray BorduinWebAssist

I can try debugging if you give me a url and FTP access. There may be some older files that are in conflict but I'd have to test. Is it possible you have a IPN set in your paypal profile?

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BlackBird

thanks ray.

data in pm

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Ray BorduinWebAssist

It is probably the IPN causing the duplicate. Powerstore doesn't need or use IPN anymore.

I'd need the website URL as well as the FTP information to debug. What is the IPN set to?

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BlackBird

data requested

in PM

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Ray BorduinWebAssist

I'm thinking the IPN code must be running twice. I've added some debug code to save the post contents from paypal. I'm just going to wait for an order to come through so I can analyze and see if that is the problem and how I might fix it.

Post back here the next time the issue occurs and I'll take a look.

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