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I am getting some emails not going through mainly to gmail and yahoo addresses with this error Unauthenticated email from rocketmail.com is not accepted due to\n550-5.7.1 domain's DMARC policy. Please contact the administrator of\n550-5.7.1 rocketmai

Thread began 5/08/2017 5:46 pm by JBWebWorks | Last modified 5/09/2017 7:58 pm by Ray Borduin | 113 views | 4 replies |

JBWebWorks

I am getting some emails not going through mainly to gmail and yahoo addresses with this error Unauthenticated email from rocketmail.com is not accepted due to\n550-5.7.1 domain's DMARC policy. Please contact the administrator of\n550-5.7.1 rocketmail.com

with this error Unauthenticated email from rocketmail.com is not accepted due to\n550-5.7.1 domain's DMARC policy. Please contact the administrator of\n550-5.7.1 rocketmail.com domain if this was a legitimate mail.
The domain name sending the email is comfycampers.info but the from email address is @rocketmail.com
I think if I put a comfycampers.info as the From address and put a reply to to the rocketmail.com address it might solve it.

My question is what do I put in the return path?
I don't think I understand the problem correctly
My mail server is mail.mpmga.org. I have several domains on my server including comfycampers.info.
I am trying to use Universal Email and put the from address as from my mail server, i.e. bsauter@mpmga.org
and the reply address comfycampers@rocketmail.com but in testing the from address is always comfycampers@rocketmail.com

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Ray BorduinWebAssist

Make sure the domain in the FROM address matches your web site domain. Also talk to your hosting provider and see if they can help you set up DMARK and add SFP records to your hosting to improve email deliver-ability. This isn't something you would have to change on your web page itself. You can google DMARK and SPF records to learn more about how they work.

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JBWebWorks

Thanks Ray,
Yes I had the FROM address different from the sending domain as the customer wanted the replies to come to their address.
I changed the FROM address to an address same as the sending domain and put the customers address as the REPLY address and is now working properly.
My DMARK and SPF records are set correctly

Question- What if anything should go in the return path and what results from it?

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Ray BorduinWebAssist

The return path is where bouce-back emails get sent when emails fail. FROM shows in the from address when you receive the email and reply to is who it goes to when the recipient clicks reply.

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JBWebWorks

Thanks Ray

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