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Pay Pal

Thread began 3/10/2017 11:12 am by ccrmed434271 | Last modified 3/21/2017 12:46 pm by Ray Borduin | 129 views | 13 replies |

ccrmed434271

Pay Pal

Good Morning,

I am receiving the following error after I click the "check out with paypal button" on my website. I spoke with PayPal, they refreshed my account and we updated our API signature.

"Transaction Not Completed
We're sorry
Your PayPal transaction could not be completed. Please return to checkout and try again."

Can you help me fix this error? Thanks so much.

Robin Harstad

www.ccrmed.com

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Ray BorduinWebAssist

Add this code to the page with the error:

<?php
@session_start();
var_dump($_SESSION);
?>

That will dump a bunch of information onto the page including the error from paypal. That will help you (or me) figure out what is wrong.

(Please view source and copy and paste the full result to the private area of a response and I can help you diagnose it)

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ccrmed434271

Originally Said By: Ray Borduin
  Add this code to the page with the error:

<?php
@session_start();
var_dump($_SESSION);
?>

That will dump a bunch of information onto the page including the error from paypal. That will help you (or me) figure out what is wrong.

(Please view source and copy and paste the full result to the private area of a response and I can help you diagnose it)  
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Ray BorduinWebAssist

You can just put that code on any blank page. Then after the issue occurs browse to that page.

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ccrmed434271

Pay Pal

Ray, please see private message.

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Ray BorduinWebAssist

If you can give me FTP access to your server and a url to reproduce the problem I can debug it and let you know what is going on.

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ccrmed434271

Pay Pal

See private message.

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Ray BorduinWebAssist

What is the FTP IP Address or domain I should use?

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ccrmed434271

Pay Pal

See below.

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Ray BorduinWebAssist

I still can't connect with the FTP information provided. Are there any other settings I need to use? Do you have IP address restrictions in place that may prevent me from getting in?

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