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transaction details not storing

Thread began 10/24/2016 4:14 pm by Jamie | Last modified 10/25/2016 12:55 pm by Ray Borduin | 371 views | 2 replies |


transaction details not storing

hey Ray

Am just getting a new ecart installation live and couple of things are causing a problem

When you go through the cart and checkout it takes you to paypal and the transaction goes through.

Problem 1. The purchaser receives email and paypal email, the site owner doesnt
Problem 2. purchaser name and address is not getting added to the 'orders' table
Problem 3. product id is not being added to the ordedetails table

have attached the cart. checkout and pp_confirm pages as I cannot see where its going wrong.

Many thanks


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Ray BorduinWebAssist

1) Paypal should be sending an email to the account owner. That might be turned off in the paypal profile. The web site won't send one by default, but you can edit the email server behavior on the pp_confirm.php page to add the site owner to the one generated by the web site as well.

2) The name and email address should be passed back by paypal and set. You can debug that by testing the value returned by paypal and see if they aren't set properly.

After line 25 add:

then after line 53 add:

That should tell you if it is set properly before getting reset by the paypal value and after. If it looks correct after then we would have to debug the actual store cart summary.

3) It looks like it would add the IDs... are you sure they are stored correctly in the cart to begin with?

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Thanks. Thats helped me narrow it down and got it working.


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