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forgot password

Thread began 8/09/2016 10:34 am by Jose | Last modified 8/09/2016 3:56 pm by Ray Borduin | 1532 views | 7 replies |

Jose

forgot password

Hello, I created a security pages. I let it by default like its come so when I test it I got this message "Password information emailed, please check your inbox" but I never receipt that email. Can you please tell me what can I do to fix this issue?

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Ray BorduinWebAssist

Who is your hosting provider? You may need to change your email settings.

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Did this help? Tips are appreciated...

Jose

I try before but when I set the port at 25 it gave me an error so I use 110 and I Haven't that error but not work neither. so now I am testing it in localhost. It's work in localhost or I have to work in a server? so to answer your question my hosting provider is Liquinet.
This is the error I got when I use port 25: Email failed to send. Please confirm your email settings with your hosting provider.

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Ray BorduinWebAssist

It won't work on localhost because you probably don't have an SMTP mail server installed on your localhost. Try with the live server. Leave all host and port settings blank. Your hosting provider will have set the defaults to be correct.

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Did this help? Tips are appreciated...

Jose

ok let me try that way

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Jose

Okay, it is working now, so one more question. Can I have mysql and mysqli connetion at the same time until you update the databridge? so my plan is to have password reset with mysql connection and still have mysqli like before until you finish databridge and then I buy the upgrage.

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Ray BorduinWebAssist

Yes they will both work together on the same page when necessary.

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Did this help? Tips are appreciated...

Jose

Okay, thank you very much. I will use it with both connection.

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