close ad
WARNING PC USERS: Do Not Install the DREAMWEAVER CC 2017 Update »
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

feedback comments is not being sent

Thread began 7/25/2016 12:59 am by michaelf0199272 | Last modified 7/28/2016 9:48 pm by Ray Borduin | 838 views | 8 replies |

michaelf0199272

feedback comments is not being sent

feedback comments is not being sent.

Q: how do I find out what is wrong?

http://houseofannacouture.com/contact.php

thanks,
Michael

Sign in to reply to this post

Ray BorduinWebAssist

Change your form method to "post". Your email triggers on form post but the form is missing the post attribute: <form method="post">

Sign in to reply to this post

michaelf0199272

how could I forget such a vital construct ---- will correct and see if that is the only issue. Thanks.

Sign in to reply to this post

michaelf0199272

I have made suggested correction ---- form appeared to send, but not submission email is received.

Sign in to reply to this post

Ray BorduinWebAssist

What are you using as the FROM address? Can I see a copy of: webassist/email/waue_contact_1.php

It could be caught in SPAM filters as well. Make sure you are checking spam folders in the recipient email account.

Sign in to reply to this post

michaelf0199272

Originally Said By: Ray Borduin
  What are you using as the FROM address? Can I see a copy of: webassist/email/waue_contact_1.php

It could be caught in SPAM filters as well. Make sure you are checking spam folders in the recipient email account.  



ANS:

a) online-request@houseofannacouture.com
b) webassist/email/waue_contact_1.php is attached
c) emails were not found in spam/junk inbox

Thanks.

Sign in to reply to this post

Ray BorduinWebAssist

Your FROM address is set to:
online-request@http://houseofannacouture.com

You need to set it to:
online-request@houseofannacouture.com

Sign in to reply to this post

michaelf0199272

thanks --- you are so right. There is still one more problem. All expected contents didn't get sent, only the message portion got sent. please see below. I wonder why this occurred.

XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX


House of Anna Couture, Inc.

You are beautiful ... show the world.




Form Submitted
7-26-2016 | 5:13 PM PDT






message:


hello --- this is a test email submission from your website form'

Additional Notes:

Sign in to reply to this post

michaelf0199272

Please ignore my last request --- I found a way to resolve it. All feedback form fill out are now being sent.

Thanks for all your help.

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...