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feedback comments is not being sent

Thread began 7/24/2016 9:59 pm by michaelf0199272 | Last modified 7/28/2016 6:48 pm by Ray Borduin | 2609 views | 8 replies |

michaelf0199272

feedback comments is not being sent

feedback comments is not being sent.

Q: how do I find out what is wrong?

http://houseofannacouture.com/contact.php

thanks,
Michael

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Ray BorduinWebAssist

Change your form method to "post". Your email triggers on form post but the form is missing the post attribute: <form method="post">

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Did this help? Tips are appreciated...

michaelf0199272

how could I forget such a vital construct ---- will correct and see if that is the only issue. Thanks.

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michaelf0199272

I have made suggested correction ---- form appeared to send, but not submission email is received.

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Ray BorduinWebAssist

What are you using as the FROM address? Can I see a copy of: webassist/email/waue_contact_1.php

It could be caught in SPAM filters as well. Make sure you are checking spam folders in the recipient email account.

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michaelf0199272

Originally Said By: Ray Borduin
  What are you using as the FROM address? Can I see a copy of: webassist/email/waue_contact_1.php

It could be caught in SPAM filters as well. Make sure you are checking spam folders in the recipient email account.  



ANS:

a) online-request@houseofannacouture.com
b) webassist/email/waue_contact_1.php is attached
c) emails were not found in spam/junk inbox

Thanks.

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Ray BorduinWebAssist

Your FROM address is set to:
online-request@http://houseofannacouture.com

You need to set it to:
online-request@houseofannacouture.com

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michaelf0199272

thanks --- you are so right. There is still one more problem. All expected contents didn't get sent, only the message portion got sent. please see below. I wonder why this occurred.

XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX


House of Anna Couture, Inc.

You are beautiful ... show the world.




Form Submitted
7-26-2016 | 5:13 PM PDT






message:


hello --- this is a test email submission from your website form'

Additional Notes:

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michaelf0199272

Please ignore my last request --- I found a way to resolve it. All feedback form fill out are now being sent.

Thanks for all your help.

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