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account shows deactivated, why? What is going on?

Thread began 6/03/2016 2:16 pm by calindstrom440032 | Last modified 6/04/2016 1:17 pm by Subway am Heifeskamp | 584 views | 5 replies |

calindstrom440032

account shows deactivated, why? What is going on?

My account is suddenly reverting to inactive and showing that free trial has expired, what is up with this? I'm losing customers here: https://dpllconline.com or https://dpllconline.mycafecommerce.com

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Ray BorduinWebAssist

It looks like you never signed back up after we moved from Dreamhost over a year ago. You will have to log into your admin and sign up again, it should only take a minute to do and you will be back up and running.

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calindstrom440032

Interesting

I tell ya! Take a year and a half off to deal with cancer and you find all sorts of surprises. Thanks. I'm working on it.

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calindstrom440032

does this take a while?

How long will it take now that I have re-activated account for the store to be showing again?

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Ray BorduinWebAssist

It will show up immediately. You may have to close and open your browser. I see it is already back up and working for me.

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calindstrom440032

thanks, I'll give it a try.

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