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Forgotten Password Email Faild to Send

Thread began 5/28/2016 12:10 pm by Daryl | Last modified 5/30/2016 9:52 pm by Ray Borduin | 174 views | 3 replies |

DarylBeta Tester

Forgotten Password Email Faild to Send

I have a forgotten password page that has been working fine, we have moved to a new shared host and the page has stopped working.

The error that I am getting is: Email failed to send. Please confirm your email settings with your hosting provider.

What could be causing it please?

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Ray BorduinWebAssist

I'll need FTP access to debug it. It could be an issue connecting to the database or something with the SMTP server.

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DarylBeta Tester

PM sent

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Ray BorduinWebAssist

It appears to be a configuration issue on your server. You will have to talk to your hosting provider to get it fixed.

I created a simple mail page called mailtest.php you can use to see if it is fixed and give to your hosting provider to simply demonstrate your problem.

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