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PayPal Error 10413 - The totals of the cart item amounts do not match order amounts.

Thread began 5/22/2016 12:21 am by osantiago24006 | Last modified 5/27/2016 2:17 am by Ray Borduin | 340 views | 12 replies |

osantiago24006

PayPal Error 10413 - The totals of the cart item amounts do not match order amounts.

I'm lost with this one. getting this error when i do the checkout.

Failure

10413

Error

Transaction refused because of an invalid argument. See additional error messages for details.

The totals of the cart item amounts do not match order amounts.

58415123161db

2016-05-22T04:00:26Z

sales_api1.alim2016.comFLJ7RDJEQDKASWMUAbnt0YcQjrT7l.9RUfUhyZJ275shAd-CIRiwU2Gn02UstJz3a9N8K3qn63.0https://www.alim2016.com/pp_confirm.phphttps://www.alim2016.com/shoppingcart.php?ppcancel=1SoleBillingSale4,000.004,000.00Booth 8x8‚ÄčEspacio de Exhibidor 8ft x 8ft -andnbsp;4.0013Sale

2016-05-22T04:00:26ZFailure58415123161dbTransaction refused because of an invalid argument. See additional error messages for details.The totals of the cart item amounts do not match order amounts.10413Error63.022331161

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MagsW

I had a similar error a while back which was being caused by the way a discount code was being implemented and Ray fixed it as follows (the line numbers may be different for you):

On line 60 of confirm.php change "Price" to "TruePrice" and do the same on line 109 of pp_confirm.php.

Might be worth a try!

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osantiago24006

Is a straight forward, I have no discounts and no shipping, the only thing i see is that I have prices over the 1000. I check with paypal and there's no limit with them but if I try to charge anything over 2,999 i get this error. .this is the link: https://www.alim2016.com/inscripcion-expositor.php at the end of the page you can see the add to cart, just have to choose a Exhibitor booth the model and the location and it will thell you the price. when i have it in the shopping cart and do a checkout i get the error.

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Ray BorduinWebAssist

I'm wondering if you are including the comma when passing in the price values? or if you are using a different number format that uses commas instead of periods for decimals. I'd need FTP access to debug this issue.

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osantiago24006

Sending you the ftp info.

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Ray BorduinWebAssist

Yes, it was an issue with the decimals. I've corrected the issue on your server and updated the eCart installer to include the fix.

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osantiago24006

Awesome, you are the best!

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osantiago24006

Is the same 6.1.1 version available online the one with the new fix?

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Ray BorduinWebAssist

Yes, I didn't update the version number I just updated the one line of the one file.

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osantiago24006

dont know if I have to open a another support session, but I have redone the checkout wizard a couple of times to fix a weird thing. is only storing the first item of the cart in the database after a purchase.

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