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My customers are getting an error message when choosing a credit card expiration date after 2020.

Thread began 4/11/2016 6:53 pm by Liz Schmidt | Last modified 4/12/2016 2:35 pm by Ray Borduin | 291 views | 6 replies |

Liz Schmidt

My customers are getting an error message when choosing a credit card expiration date after 2020.

When I try to process a phone order with an expiration date of 2021 I get an error "INVALID CREDIT CARD YEAR FORMAT". Is there something that needs to be changed in the code to process a year after 2020?

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Ray BorduinWebAssist

What payment provider are you using? Can I get a copy of the confirm.php page to see what might be wrong?

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Liz Schmidt

error on checkout page

We are using Authorize.net. The error is coming up on the checkout.php page, not the confirm.php. How would I send you a copy?

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Ray BorduinWebAssist

Send me a copy of the checkout page and I'll take a look. Just attach it as a private attachment in a reply to this post.

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Liz Schmidt

checkout page generating error

checkout page sent as private message

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Ray BorduinWebAssist

It looks like you can fix it in the javascript on the page... find this:

WAValidateNM(document.ecart_checkout_form.exp_year,'- Invalid credit card year format',2010,2020,0,'','',',.',document.ecart_checkout_form.exp_year,0,true);

The second number is the maximum... set to 2020...you can just change it to a larger number. Change it to 2016,2050 and you won't have to worry about it for a while.

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Liz Schmidt

Fixed!

Fixed the problem as above...thanks Ray!

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