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Need help with a project that we worked on with premier support

Thread began 1/12/2016 11:36 am by russb335115 | Last modified 1/14/2016 2:35 pm by Ray Borduin | 532 views | 8 replies |

russb335115

Need help with a project that we worked on with premier support

We created a couple of counter for a website that can be updated in CMS. The update function is working however the updated number is not showing in the CMS. I also have another request. Currently the counter is starting over at the beginning of each month and I need to change that so it doesn't start over but instead keeps increasing unless the client goes in and manually changes it.

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Ray BorduinWebAssist

Please provide a url and login information to reproduce the problem with it not showing in the cms.

I think I still have FTP access but I forget what site it was, but I may be able to go in and remove the monthly reset.

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russb335115

Originally Said By: Ray Borduin
  Please provide a url and login information to reproduce the problem with it not showing in the cms.

I think I still have FTP access but I forget what site it was, but I may be able to go in and remove the monthly reset.  


Hi Ray,

See PM

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Ray BorduinWebAssist

I removed the monthly reset.

I looked at the CMS admin and it appears to be showing the current count. Did you not want it to increment?

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russb335115

Try changing the number for the count in one of the counters (make sure you put back what was there) in the CMS. Then refresh the page and you should see that the count doesn't match what's on the data base. Instead it shows a number that doesn't make sense. Even if you include the increment amount and frequency.

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Ray BorduinWebAssist

OK I see the issue... php intval() function has a maximum value of 2147483647, and the number we were passing it was larger than that. I've updated it so that it should work properly now.

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russb335115

Thanks Ray

Where you able to update both counters?

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Ray BorduinWebAssist

Yes. Let me know if you still have any issues.

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russb335115

Ok thanks Ray.

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