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Login page hangs

Thread began 1/11/2016 1:07 pm by Mags | Last modified 1/12/2016 9:51 am by Ray Borduin | 698 views | 4 replies |

1/11/2016 1:07 pm | #1 Mags

Login page hangs

I have a problem on a SecurityAssist login page on a client's website - when you try to login the "Please Wait" loader just keeps spinning and won't go any further. It's an issue with the jquery-blockui-formprocessing.js file as when I remove the reference to that file, it logs in no problem. Would quite like to reinstate it though - I've attached a copy of the file for reference.

1/11/2016 4:28 pm | #2 Ray BorduinWebAssist

I'll need to look at the page with the issue. Maybe make a copy of the page with the file in place so I can view the error so I can take a look at it.

Did this help? Tips are appreciated...

1/12/2016 12:55 am | #3 Mags

No problem, see PM.

1/12/2016 9:16 am | #4 Ray BorduinWebAssist

You had an older version of that .js file... I've updated it on your server and it is working now.

Did this help? Tips are appreciated...

1/12/2016 9:45 am | #5 Mags

Thanks, working fine now!

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