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Price Not passing to cart properly

Thread began 1/07/2016 12:40 pm by mrobben375515 | Last modified 1/08/2016 9:35 am by Ray Borduin | 608 views | 4 replies |

mrobben375515

Price Not passing to cart properly

I work have a product details page that passes the desired retail price to the cart. Some products have an interim step which I had help creating with Ray. When these products go through this extra page, the product still goes to the cart, but the price is not properly pass. Can you help me please? I am attaching the files in question.

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Ray BorduinWebAssist

I'm going to need more background information to properly debug this. Steps to reproduce the problem, what you expect to happen, what really happens on the page. The code looks correct on these pages, but I'm not really sure what I should be looking for.

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Did this help? Tips are appreciated...

mrobben375515

The user picks the quantity and price on products_detail.php The product comes from the products table and the qty/price option comes from the price table. If the product has a code in the products.ProductEdocDocNo field, the user goes to edoc.php to customize their order and then goes to cart.php to checkout. The pricing.priceRetailprice is transferring properly from products_detail.php to cart.php. But the pricing.priceRetailprice is showing up as zero in cart.php when the user passes through edoc.php

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Ray BorduinWebAssist

It looks like your edoc.php page posts to an iframe that then redirects back to the products_detail.php page. Do you see the products_detail.php page at that point?

I'm afraid this is probably too complex for me to debug in this forum. You will need to sign up for a premier support ticket and we will have to work over the phone with screen sharing so that I can figure out how it is supposed to work and fix whatever problems you are having.

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mrobben375515

I just sent a request to fix this. It was working and now it is now. This is a live site so the sooner the better to do a premiere support session.

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