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Add to cart stopped working after hosting move

Thread began 12/30/2015 10:15 am by Justin@AdventDesign | Last modified 12/30/2015 11:08 am by Ray Borduin | 489 views | 1 replies |

12/30/2015 10:15 am | #1 Justin@AdventDesign

Add to cart stopped working after hosting move

We recently moved an older site built with webassist extensions to a different host. I thought everything was functioning OK, but the client just notified me the cart is no longer working. It appears clicking add to cart no longer adds items to the shopping cart. It's not just a redirect issue because going directly to the cart.php shows nothing in the cart.

I realize this is wide open question, but I'm just looking for some guidance on troubleshooting. It's likely an older version of eCart, as it was built in 2012 or so. What steps should I take to try and track down the issue?

12/30/2015 11:08 am | #2 Ray BorduinWebAssist

It could be that session variables aren't working on the new server. It could be blank lines of code in the php. It could be the add to cart trigger not firing at all.

There really isn't enough information to say. I'd start by debugging and adding die() statements to see when and where it is going wrong.

Did this help? Tips are appreciated...

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