close ad
Install the LAtest Updates to Work with CC 2017 and CC 2018
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

installed png disappearing

Thread began 9/02/2015 2:50 pm by mrobben375515 | Last modified 9/02/2015 5:49 pm by Ray Borduin | 273 views | 4 replies |

mrobben375515

installed png disappearing

When I upload installed.png to my powergallery/admin_gallery/images/ folder, it keeps disappearing. This is a required file for PowerGallery to work. Can you install this for me please?

Sign in to reply to this post

mrobben375515

see private message for ftp credentials

Sign in to reply to this post

Ray BorduinWebAssist

I think I got it, but I didn't have a URL to test, so let me know if there are issues and if there are, send me the url so I can test the pages live.

Sign in to reply to this post

mrobben375515

Thanks Ray, that did the trick. When a file gets removed automatically from the server after uploading, is there anything I can do to fix that or do I need to get WA help? Thanks again!

Sign in to reply to this post

Ray BorduinWebAssist

I just replaced it with a .php version of the file. You can just contact us to do it for now, I'll have it updated in the downloadable files next time we do an update.

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...