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When we try to edit a page with a lot of content pasted into it, it will error and say "Internal Server Error. The server encountered an internal error or misconfiguration and was unable to complete your request..."

Thread began 8/26/2015 6:18 am by ZebraGraphicsInc | Last modified 9/01/2015 9:59 am by Ray Borduin | 1991 views | 13 replies |

8/26/2015 6:18 am | #1 ZebraGraphicsInc

When we try to edit a page with a lot of content pasted into it, it will error and say "Internal Server Error. The server encountered an internal error or misconfiguration and was unable to complete your request..."

Trying to update a CMS managed page on thinkfnb.com/news.php

8/26/2015 11:23 am | #2 Ray BorduinWebAssist

Can I get FTP information and a URL to reproduce the problem? I'll have to reproduce and debug it on your server directly.

Did this help? Tips are appreciated...

8/28/2015 5:31 am | #3 ZebraGraphicsInc

Info for site

Sending info as asked.

Originally Said By: Ray Borduin

Can I get FTP information and a URL to reproduce the problem? I'll have to reproduce and debug it on your server directly.

8/28/2015 10:44 am | #4 Ray BorduinWebAssist

I'd need the ftp server name and a url to reproduce the problem as well.

Did this help? Tips are appreciated...

8/31/2015 4:46 am | #5 ZebraGraphicsInc

More info

Information to follow

8/31/2015 12:11 pm | #6 Ray BorduinWebAssist

I can't seem to connect with that FTP information, and I'll need to in order to debug. Please check that FTP and see if it works for you. Perhaps there is a typo or configuration issue.

I can reproduce the problem and log into the CMS, but need access to the files themselves from FTP in order to properly debug it.

Did this help? Tips are appreciated...

8/31/2015 12:40 pm | #7 ZebraGraphicsInc

Try this...

Update in private message.

8/31/2015 1:24 pm | #8 Ray BorduinWebAssist

That FTP information still isn't working for me.

Please set up a site in Dreamweaver using the ftp information and make sure that it works. Then export your site definition as a .ste file and upload it as a PRIVATE attachment in a reply to this post. If it works for you then it should work for me.

Did this help? Tips are appreciated...

8/31/2015 1:34 pm | #9 ZebraGraphicsInc

Tested login

Here it is

8/31/2015 1:39 pm | #10 Ray BorduinWebAssist

It still won't connect for me. If it works for you that means that the server must have IP restrictions blocking my access.

Did this help? Tips are appreciated...

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