close ad
Install the LAtest Updates to Work with CC 2017 and CC 2018
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

DataAssist Search Wizard and Pages Wizard crashes, plus Recordsets lost

Thread began 8/06/2015 2:00 pm by tmcbinc99963 | Last modified 2/18/2016 5:36 pm by Ray Borduin | 465 views | 4 replies |

tmcbinc99963

DataAssist Search Wizard and Pages Wizard crashes, plus Recordsets lost

I sent an earlier post, but responded from my smartphone, which created an unidentified user, and can't find the post any longer.

Issue: Both server behavior and Wizard crashing problems when creating or updating Search/Results pages. I've turned off preview in preferences with no affect. Also, recordsets keep disappearing and am constantly having to recreate. Lastly, some of the buttons aren't clickable in the panels.

I've searched forums but solutions are all over the place.

Software: Dreamweaver CC, Mac OS 10.8.5, latest version of Data Bridge for CC, MySQL 5.5, PHP 5.6

Thanks

Sign in to reply to this post

Ray BorduinWebAssist

I'll have to set up a screen sharing session in order to look into this with you directly. Please post a US phone number or Skype contact information and I'll call you directly.

Sign in to reply to this post

tmcbinc99963

Private Message

Sign in to reply to this post

Ray BorduinWebAssist

We removed some extensions by other providers that he wasn't using and then cleared the filecache .dat file and it seems to have stopped the crashes.

Let us know if it starts happening again and we can look into it more.

Sign in to reply to this post

tmcbinc99963

More issues with Data Assist crashes

I'm attempting to create search, results, and detail pages but can't get through the wizard without DW crashing. Every wizard so far has caused crashes (3x today, 2x yesterday); usually restarting DW fixes it, but not this time. DW has crashed twice in a row on the same create pages' wizard.

Tried the forums, but most end in a private session with no solution on the post.

Thanks

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...