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Activation Issues

Thread began 8/31/2009 1:16 pm by Soji Abraham | Last modified 8/17/2011 7:01 am by Jason Byrnes | 4069 views | 9 replies |

Soji Abraham

Activation Issues

I have an Acer 5920 notebook pc with Vista Business and DreamWeaver CS3, the problem is that each time I start Dreamweaver and tried using a WebAssist extension product, I am asked to activate each one before I can use it. However once re-activated the products work until I have to close and restart Dreamweaver, then the products stop working and asks for internet connection and activation again.

I have just acquired and installed the WebAssist Essential Suite and a few other utilities including CSS Form Builder, Dynamic Dropdowns etc. and have needed to remove my configuration folder and re-installed and re-activated all the products about three times.

I need urgent assistance/support on this as its so frustrating and a waste of precious time.

Soji.

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Eric Mittman

I have opened a ticket for you on this issue. Please login to WebAssist.com and visit your support history to update the ticket.

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sharpeg342392

Activation issues

Originally Said By: Soji Abraham
  I have an Acer 5920 notebook pc with Vista Business and DreamWeaver CS3, the problem is that each time I start Dreamweaver and tried using a WebAssist extension product, I am asked to activate each one before I can use it. However once re-activated the products work until I have to close and restart Dreamweaver, then the products stop working and asks for internet connection and activation again.

I have just acquired and installed the WebAssist Essential Suite and a few other utilities including CSS Form Builder, Dynamic Dropdowns etc. and have needed to remove my configuration folder and re-installed and re-activated all the products about three times.

I need urgent assistance/support on this as its so frustrating and a waste of precious time.

Soji.  



I have the exact same problem. I have four different products and i now need to enter the seriel numbers for each every time i use them

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Jimmy Wu

I have opened a ticket for you on this issue. Please login to WebAssist.com and visit your support history to update the ticket.

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sonjapurdy414239

Online Activation every time I start DWCS5

Hi, every time I start Dreamweaver and load a WebAssist item I have to re-enter the code. This is such a waste of time. I am the Administrator and logged in as the Administrator. Thanks
Sonja

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Jason ByrnesWebAssist

what OS are you using?

In some versions of windows the activation is not remembered if you are logged in under the Administrator user name.


you will need to create another account with administrator privileges and login using this secondary account.

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sonjapurdy414239

OS

Hi Jason, I'm using Windows 7 Prof.

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Jason ByrnesWebAssist

In some versions of windows the activation is not remembered if you are logged in under the Administrator user name.


you will need to create another account with administrator privileges and login using this secondary account.

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sonjapurdy414239

Is there no other way around this problem? That is incredibly inconvenient. Every time I want to use DW, I then have to log out as and log back in under a different account?!

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Jason ByrnesWebAssist

no, there is not another way around the issue.

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