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protx checkout

Thread began 8/31/2009 12:44 pm by teresa328019 | Last modified 9/01/2009 1:49 pm by Jason Byrnes | 1011 views | 1 replies |

8/31/2009 12:44 pm | #1 teresa328019

protx checkout

I am trying to checkout with SagePay. I have followed the document "Using Protx as your eCart Payment Gateway" and everything has worked fine until the actual testing. On the Confirm page, when I click submit, I am not redirected to a VSP Server. The page refreshes and any shipping or billing information disappears. There are no errors.

I am trying to understand protx since I've never set a cart up using it. I am assuming all credit card information is done on their secured site. Now, where does my M_ID and M_Key come into play? I would have thought the checkout wizard would have asked for it, but it didn't. How does SagePay know the request is coming from me?

9/01/2009 1:49 pm | #2 Jason ByrnesWebAssist

I will need to look into your files to determine where the problem may be.

I have created a technical support ticket so you can send you files securely, to view and update you support ticket, please log int your support history:
supporthistory.php

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