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Webassist Extensions Crashing Dreamweaver

Thread began 7/16/2015 4:35 pm by Daryl | Last modified 9/03/2015 4:02 pm by Ray Borduin | 1151 views | 14 replies |

DarylBeta Tester

Webassist Extensions Crashing Dreamweaver

I have been having problems with a few of the Web Assist Extensions where doing various things sometimes crashes Dreamweaver.

Im on a Mac and am running the latest OS, and versions of Dreamweaver and all the WA Extensions.

Examples include:
Opening Email Wizard after email has been added to a page to amend settings/design
Editing the contents of a Form in Form Builder
Creating SecurityAssist Pages
Creating DataAssist Pages

I have tried deleting the MACcache file with no luck.

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DarylBeta Tester

Adding a form field in Form Builder

(Dreamweaver Crash Report attached incase it can help)

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Ray BorduinWebAssist

When is the last time you installed the extensions? Do you have the latest versions of all of the extensions?

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DarylBeta Tester

I installed all the extensions following the latest release where there was a problem with the Extension Manager.

I have checked to ensure that they are all the latest releases.

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Ray BorduinWebAssist

Looks like the latest... does it happen consistently with any pages or steps, or just on occasion with each?

I might need to debug it with you directly if I can't reproduce it on my end.

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DarylBeta Tester

Hi Ray

Its not consistent at all and am struggling to find exact steps to recreate the problem.

Is there any type of system log file that I can get that might be able to help each time it crashes Dreamweaver?

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Ray BorduinWebAssist

No, those log files are really only relevant to Adobe who could debug their application. They mean nothing to us. If you got an error message or consistent steps to reproduce, that would be what we would need. Even if you could get relatively consistent steps (like 1 in 3 times when following this recipe) we could try to replicate the OS, DW version and steps to debug it on our end.

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DarylBeta Tester

OK Ray, I will keep an eye on it and see if I can keep a record of whats happening

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DarylBeta Tester

Im connecting to the server via a different wireless connection and can now see the tables in the database when I click on the Authenticate User server behaviour!

However, I was adding a Session Variable in the first behaviour with no problem, during the same process on the second behaviour, Dreamweaver crashed.

I reloaded Dreamweaver, and this time it crashed after pressing the OK button when selection the new session variable in the first behaviour.

I reloaded Dreamweaver and added my session variable to the first behaviour with no issue, with the second behaviour wizard open, I clicked the + to create a new session variable and it crashed again.

I reloaded again and this time managed to get it to work as expected.

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DarylBeta Tester

In Data Assist Pages wizzard, I was selecting Menu type for the form and clicked the lightning bolt to add the data for the menu at it crashed dreamweaver.

I had done this already for another form field in the same form with no issues and had amended a few other form labels prior to this.

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