Transaction Fails? - Please Help
I have created a eCommerce website... I added shipping so i needed to re make the checkout and now it keeps failing.
I don't get any errors
I have created a eCommerce website... I added shipping so i needed to re make the checkout and now it keeps failing.
I don't get any errors
It is probably an error in the shipping. The transaction will fail if the shipping fails. Perhaps a problem with the shipping api credentials.
To debug create a new blank page with just this code on it:
<?php
@session_start();
var_dump($_SESSION);
?>
Then go through the process until you see the failure page. Once you see the failure, manually browse to the url of the new page you created and it will have debug information that will help you identify the source of the failure.
If you have trouble deciphering it, you can post that result back here and I can comment. (view source on the page before copying and pasting it here because it will be easier for me to read, also make sure to post it to the private section because it could contain confidential API credentials)
Thank you for your message and ideas..
I have pasted the code into the failure page but I cant figure it out... and ideas would be much appreciated
Thanks in advance
The key error is: The totals of the cart item amounts do not match order amounts.
Do you have paid for options or some other price modifier that might not be accounted for automatically? This usually means you have altered the default cart columns so that the total of the prices of the items in the cart don't actually add up to the cart total.
Thank you for your help.
Yes, I added the Shipping Col then in the calculations I changed the Total Price -> [Price] + [Shipping] * [Quantity]
Then in Shipping (Within the eCart Object) I created the following
Shipping -> Total Number of Items > 0
Total Number of Unique Items in the Cart > 0
Based on Multiple of column subtotal
shipping times 0 plus 0
Any Ideas?
Thanks again
Thank you... I made it work using your advice..
:)
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