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Cannot Install CC2015

Thread began 7/08/2015 10:38 am by J7HNW | Last modified 7/15/2015 2:11 pm by Ray Borduin | 810 views | 6 replies |

J7HNW

Cannot Install CC2015

Have just updated to CC2015 Dreamweaver as your extensions are now supposed to work

Have installed E Cart and Data Bridge OK but when trying to install design extender I get

" This extension cannot be installed, it requires Dreamweaver version 9 or greater "

I have tried deleting the wincache - but still no luck

Help please - it is the ZXP extension I have download for the new Dreamweaver

When I reboot the machine and open Dreamweaver - and try to use eg insert google map
I get this error ( see attached JPG )

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Ray BorduinWebAssist

It sounds like it is opening the older version of the extension manager. Make sure you have the Extension Manager CC version opened and that Dreamweaver CC 2015 is listed as an installed product in the extension manager and then the .zxp should install properly.

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J7HNW

I installed the latest update using the Creative Cloud Icon - but no software is listed inside it ( Cannot see Dreamweaver ) ?

How do I add this ?

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Ray BorduinWebAssist

Try uninstalling and re-installing the Extension Manager... that is what ended up working for me.

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J7HNW

Have uninstalled and reinstalled the extension manager

Nothing showing - see attachment

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Ray BorduinWebAssist

Someone posted this on another thread:

if extension manager did not show dw cc 2015, just delete ExMan.db. location is:
mac:
/Library/Application Support/Adobe/Extension Manager CC/Configuration/DB/
win:
C:\ProgramData\Adobe\Extenson Manager CC\Configuration\DB\

maybe that will work for you.

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J7HNW

Yes it worked - all now fine on CC2015 - again thanks for your kind help

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