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eCart launch

Thread began 6/04/2015 5:02 pm by phill401410 | Last modified 6/09/2015 6:21 pm by Ray Borduin | 1381 views | 19 replies |

phill401410

eCart launch

My eCommerce launch crashed upon takeoff. When I click on Order Today at the site http://diybyphill.com/, I get this address: http://diybyphill.com/users_login.php?checkout=1&accesscheck=%2Fproduct.php%3F
It looks like the Order Today link I have set for product.php is looking for user_login.php. Any thoughts?

UPDATE
I do not have a user_login.php page although I was asked several times to apply tasks to that page. I applied to login.php Did I miss something in one of the wizards?

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Ray BorduinWebAssist

It looks like you have applied the "Restrict Access to Page" server behavior to not allow people to view that page before logging in.

You can remove that from the page from the Server Behaviors window if you didn't intend it to be a restricted page.

If you did, then you can update it to point to the correct user login page because it appears that page name doesn't exist.

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phill401410

eCart checkout.php 404 error

Got the Order Today button on my site http://diybyphill.com/index.html, fixed by removing server behavior and can now access product.php and then on to cart.php. When I click the Checkout button on cart.php I get error: 404: Page not found. I removed server behavior SecurityAssist Restrict Access to Page (Logged in to pcms2_users, /user_login.php?checkout=1)
from checkout.php but throws same error.

Also tried removing eCart Redirect If Empty ($eCart1) from checkout.php and get same error. File attached. Thanks.

Attached Files
checkout.php
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Ray BorduinWebAssist

The checkout page combines checkout.php, confirm.php, and confirm_cart.php pages. It appears one of them still have the restrict access server behavior installed causing the redirect to the login page.

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phill401410

Removed SERVER BEHAVIOR require_once( "webassist/security_assist/helper_php.php" ) fromcheckout.php, confirm.php, and confirm_cart.php pages. Site works and got to PayPal - https://www.paypal.com/webapps/hermes?incontext=0&token=EC-7YY22891V46616608&version=1.4#/checkout/review
Payment failed so will dig into PayPal. Thanks again for your great service.

UPDATE
Removed SERVER BEHAVIOR require_once( "webassist/security_assist/helper_php.php" ) fromPP_confirm.php, and the PayPal processed - I paid myself (personal Paypal account to business Paypal account).Got an email from Paypal to payee and payor
However, did not connect with download page. Paid this guy but did not get my digital product!
Should I delete SERVER BEHAVIOR require_once( "webassist/security_assist/helper_php.php" ) from all pages?

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Ray BorduinWebAssist

That helper file is a library of functions. Adding or removing it from any page won't do anything at all except if there is code on the page calling a function defined in it.

I'm not sure what you mean by "connect with download page"

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phill401410

Thanks for your quick response. Essentially it looks like every one is happy except the buyer - he does not get his digital product! Paypal gets paid, I get paid but the site does not go to the download page for the buyer to get the digital product.

UPDATE
I did go through the Create a Download Center, Create an Order History Page and Apply register/login to your Checkout Process.

UPDATE
Site not going to login from checkout. As I understand the flow shopper adds digital product to site, then goes to checkout where prompted to login. My site does not do that. Skips login and digital delivery but takes the money. Cool for me but not so much for client.
I do see that product I ordered has been entered in the orderdetails and orders tables. Also see Ray has been entered in the users table but my information as user has not.

UPDATE MONDAY MORNING
As of Friday my site, http://diybyphill.com, was going to Paypal skipping registration.php. So went back to tutorial on Apply registration/Login to Checkout Pages, Add Access Rules.

Tutorial says to open Security > Manage Site Access > Access Pages Manager. Then Grant Access If menu tutorial says choose Logged in to users, my only choice seemed to be Logged in to pcms2_users.

Tutorial says choose the If access denied, go to field browse icon. Tutorial says choose the Login page but graphic shows /users_Login.php in the If access denied field. Using /users_login.php and adding the ?checkout=1 seems to work best.

Even though the tutorial says to apply to all pages but cart.php I have found that if I delete the Server Behavior require_once( "webassist/security_assist/helper_php.php" ) from product.php the site goes on to cart.php. When I click on Checkout get 404 error and url says http://diybyphill.com/user_login.php?checkout=1&accesscheck=%2Fcheckout.php%3F. I deleted the Server Behavior require_once( "webassist/security_assist/helper_php.php" ) from user_login.php and checkout.php but the site does not go to registration.php which I understand is the next page in the flow. Nor does it go to Paypal as it did once before. Thanking you for your great help.

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Ray BorduinWebAssist

At this point I'm really getting lost as to what you are doing and where it is going wrong.

If you provide FTP access and a url to your site I can reproduce the problem and debug it and let you know what the current problem is.

It might be worthwhile for you to sign up for a premier ticket at this point to allow us to do screen sharing and walk you through what we are doing to solve your problems and help you understand how it all works instead of just fixing it for you in case you run into similar problems in the future.

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phill401410

eCart

private message

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Ray BorduinWebAssist

Both the confirm.php and confirm_cart.php pages had "restrict access to page" server behaviors forcing it to the login page. I removed those and it now goes to paypal for payment.

You also had restrict access applied on the pp_confirm.php page, which would have prevented the payment from going through.

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