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Data Assist multiple record update only works for a number of records

Thread began 5/11/2015 6:52 pm by gb261593 | Last modified 5/13/2015 1:54 pm by Ray Borduin | 794 views | 12 replies |

gb261593

Data Assist multiple record update only works for a number of records

I have used the multiple update function to update records in a database and it has worked fine. However, when I have got a large number of records to update it seems to work for some and then it stops but doesn't show any error message etc.

I'm not sure exactly what the number is when it stops functioning but it is very annoying as otherwise it works brilliantly.

Can anyone offer any way I can fix this please?

Many thanks

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Ray BorduinWebAssist

If you are talking about hundreds or thousands it is probably the post_max_size setting in php. That setting can be set to a larger number in the php.ini. There is also a php setting for max_input_vars that you could run up against.

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gb261593

It isn't a very large number. I have just done a test where I asked it to update 300 records - it did 200 of them and ignored the rest. Is this a known action that I can fix somehow, have I made a mistake in what I have coded or is it just something that can't be fixed?

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Ray BorduinWebAssist

You can probably fix it by updating the post_max_size and max_input_vars values on your php server itself. It doesn't sound like it would be a problem with the php page itself.

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gb261593

How can I do that on the page itself? It's unlikely I can change anything else as it is a shared server,

Thank you for your time.

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Ray BorduinWebAssist

I'm not sure that you can, it depends on the shared server and hosting company. I'd ask them if it is possible through the hosting control panel.

If they allow it, those settings may also be update-able from your .htaccess file.

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gb261593

And what lines would I need in the htaccess file (assuming it's allowed)?

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Ray BorduinWebAssist

You just set the values in the .htaccess

php_value memory_limit 4294967296
php_value post_max_size 1073741824
php_value upload_max_filesize 524288000
php_value max_input_vars 1000

To verify that the new setting is active, create a PHP test file that contains the following code in the same directory where the .htaccess file is located:

php:
<?php phpinfo(); ?>
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gb261593

Thank you. I have made those changes on my local system and retested but the result is exactly the same - only 200 records get updated. Is there anything else I can try?

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Ray BorduinWebAssist

Are the updates from your .htaccess file being reflected in the phpinfo page? or are they being ignored?

I think this has to be the problem, so I'd probably go to the hosting company and see if there is another way to change these values.

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