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Activation - Unable to Connect Error

Thread began 5/11/2015 3:10 pm by wdtp.com | Last modified 5/12/2015 5:34 pm by Ray Borduin | 466 views | 3 replies |

wdtp.com

Activation - Unable to Connect Error

I am unable to activate DataBridge and DesignExtender. I receive an "Unable to connect to server" error although the activation number is verified as valid. I have a valid internet connection via ethernet and have disabled my firewall to no effect.

I just migrated to a new iMac and cloned my hard drive onto the new iMac.

What can I do to activate my extensions?

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Ray BorduinWebAssist

Please post a US phone number or Skype contact information and I'll look into this with you in a connect meeting.

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wdtp.com

See contact info in private message. I'm available after 11am today.

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Ray BorduinWebAssist

This was an issue with older versions of the extension conflicting. We installed the latest versions of all webassist extensions and the problem went away.

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