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Path missing "/" in Image Properties screen

Thread began 5/05/2015 10:16 am by randyrie405335 | Last modified 5/19/2015 2:58 pm by Ray Borduin | 1847 views | 13 replies |

randyrie405335

Path missing "/" in Image Properties screen

I just upgraded Data Bridge to version 1.2.2 and now the old issue of errant pathing in the Image Properties window has returned. Now when I enter a sub-directory [Community Boards] in the Editor Setting window under the General tab, I get an incorrect path in the Image Properties window:

e.g., Instead of: /FileUploads/Community Board/Community Board/piano_lloyd.jpg - - I now get /FileUploads/Community BoardCommunity Board/piano_lloyd.jpg where the "/" is missing between the two Community Boards. I know this was resolved a few years ago by manually adjusting some code in one of the files located in the KFM directory and this was also corrected in one of the version updates since. But now I'm back to this error again! How do I fix this?

Please consider this URGENT because this is now live on our production server and is causing us a tech support nightmare!!

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Ray BorduinWebAssist

Please give me ftp access and a url where I can view the problem in the private area of a reply to this thread and I will get it resolved for you.

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randyrie405335

Our servers are behind firewalls and are not accessible to the outside. I can send the affected webpage, if that will help you.

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Ray BorduinWebAssist

We will have to investigate this in a screen sharing session then. Please give me your US phone number, or skype contact information and I'll give you a call and help debug and get this fixed for you.

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randyrie405335

See Private Message

Attached Files
adm_community_brd_add.php
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Ray BorduinWebAssist

Maybe try sending me a copy of the kfm/configuration.php file. It may be there that it needs to be updated. It is going to be tough for me to get anywhere without looking at and debugging the files. Can you set up a testing server on your laptop with the files to reproduce it? I'm going to be guessing and this could take a while without being able to actively debug. I'm sure I could fix it in a few minutes if I could get my hands on the files in an environment where I could reproduce the issue.

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randyrie405335

I understand. The site is, unfortunately, proprietary and cannot be shared.

Attached Files
configuration.php
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Ray BorduinWebAssist

If you look at lines 23 - 27 of that file... we can probably debug and work around the problem from there.

The code currently has:

php:
$kfm_userfiles_address = '../../FileUploads/Diversity';

if (isset($_SESSION['useOverrideRoot']))  {
  $kfm_userfiles_address = abs2rel($_SESSION['useOverrideRoot'],dirname(__FILE__));
}
$kfm_userfiles_output = rel2abs($kfm_userfiles_address,dirname(__FILE__));



I'd start by writing the values of those variables to the page and see where they are wrong:

php:
$kfm_userfiles_address = '../../FileUploads/Diversity';

if (isset($_SESSION['useOverrideRoot']))  {
  $kfm_userfiles_address = abs2rel($_SESSION['useOverrideRoot'],dirname(__FILE__));
}
$kfm_userfiles_output = rel2abs($kfm_userfiles_address,dirname(__FILE__));

die("address:" .$kfm_userfiles_address . "<br>output:" . $kfm_userfiles_output. "<br>override:" . $_SESSION['useOverrideRoot']);



What does the page display after making that change? Based on that maybe I can try to suggest a solution.

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randyrie405335

The code placed the following text in the KAE's File Manager window:

address:../../FileUploads [*My Note: notice the missing "/" at the end of ../../FileUploads ]
output:/ARLatWORK/FileUploads
override:

I opened the Site Settings screen and manually placed a "/" in front of the displayed Upload Directory's directory name - - that seemed to have done the trick. Selecting the path via the folder icon on the Site Settings screen does not do this [see *My Note above] and that's probably why there was no "/" placed between the FIleUploads directory and the filename in the path displayed on the Image Properties screen. Is there a way to change the configuration script for the Site Settings so that the path is displayed accurately?

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Ray BorduinWebAssist

Where did you add the slash to make it work? Can you send a screen shot of where it is missing?

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