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I'm recieving an error when i attempt to save WA Database page. Erroe says "newDOM has no properties"

Thread began 5/01/2015 4:54 pm by wyncole | Last modified 5/12/2015 4:35 pm by Ray Borduin | 768 views | 12 replies |

wyncole

I'm recieving an error when i attempt to save WA Database page. Erroe says "newDOM has no properties"

This happens when I attempt to create data assist pages

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Ray BorduinWebAssist

Another customer had this issue last week and they cleared the Dreamweaver cache .dat file and restarted the computer and the problem went away. Please try that and if the issue persists post back here with a phone number and I'll debug it with you in a screen sharing session.

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wyncole

"newDOM has no properties"

How do I do that in CC? I have both Mac and windows and can not find the DW cache file. I've read an outdated thread but nothing for CC2014.

Thanks,

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Ray BorduinWebAssist

It is the same:

1) Close Dreamweaver
2) Open windows explorer and use this path: %appdata%
3) From there browse to the Adobe folder and then the dreamweaver version you are using
4) In the dreamweaver folder you will find /en_us/configuration/ and then there will be along file name that starts with winfilecache and ends with .dat

Delete that file with Dreamweaver closed and then re-open Dreamweaver.

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wyncole

Ok, I was able to delete the cache file on my windows machine but it did not fix my problem. How do I locate the DW cache file on my Mac?

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Ray BorduinWebAssist

On a mac it is in: Users/[your username]/application support/Adobe...

If you still have issues after deleting the cache file, then post back here with your US phone number or skype contact information and I'll call you to debug it directly with you in a screen sharing session.

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wyncole

No joy. I deleted the cache file on both my windows machine and my Mac and I still get errors. It seems to stopping on the build of the results page.

256-348-5896

I will be leaving the office today at ~5:00 CST, If I don't hear from you today you can call me Monday afternoon CST.

Thanks,
Wyn

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Ray BorduinWebAssist

I just tried calling but got voice mail. Please update this thread with good times to reach you today and I can call back.

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wyncole

Ray,
This is the message when I attempt to create the WA Database pages on my Mac. see attached.
I reinstalled the extension open a new page saved it and went to note is that when I reopened DW it did not ask for my serial number. I have even restarted the machine a couple of times.

I would then have to force quit DW as it would not let me do anything else.

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Ray BorduinWebAssist

Close Dreamweaver and delete the macfilecache .dat file and this problem should go away.

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