close ad
WARNING: Do Not Install the DREAMWEAVER CC 2017 or 2018 Update »
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

upgrade issues

Thread began 4/04/2015 1:49 pm by cyberdriveuk194445 | Last modified 6/23/2015 6:43 pm by Ray Borduin | 982 views | 11 replies |

cyberdriveuk194445

upgrade issues

i try to run the checkout wizard and receive the following error also viInitialize range error invalid array length

Sign in to reply to this post

Ray BorduinWebAssist

Please post your contact information in a reply to this thread and I'll help you debug it. I just get a blank page at that link, so it didn't give me much to go on.

Sign in to reply to this post

cyberdriveuk194445

hi my email address is cyberdriveuk@yahoo.co.uk

Sign in to reply to this post

Ray BorduinWebAssist

We resolved this in a connect meeting. We just had to open and save your eCart object to update it to the new version and then upload to the site.

Sign in to reply to this post

cyberdriveuk194445

mr I Ahmed

hi
thanks for the help yesterday however the shopping cart page is ok however when we click to check out there is nothing that happens it does not go to Paypals site as it did before as we missing something somewhere here is an url.
http://www.sportsleisurewear.com/fundraisers.php
if you could give me some help please.

Sign in to reply to this post

Ray BorduinWebAssist

That is because you created an entirely new checkout page. Now you would have to run the checkout wizard to add back the checkout functionality.

Sign in to reply to this post

cyberdriveuk194445

hi
is this done on the same page?
on the old cart version 5. all the info went to PayPal went the customer hit the checkout button, can this happen on this as i only use PayPal as a gateway

Sign in to reply to this post

Ray BorduinWebAssist

Yes, open the cart page and run the checkout wizard from that page.

Sign in to reply to this post

cyberdriveuk194445

Mr I Ahmed

I have just re-uploaded the shopping cart however when i run the checkout wizzard i get a error stating: Invalid array length.
what should i do?

Sign in to reply to this post

Ray BorduinWebAssist

We worked this out in a connect meeting. I deleted the WA_DMCFG.xml file and re-created the cart display and then the wizard ran. This error is a result of a corrupted WA_DMCFG.xml file.

Sign in to reply to this post
loading

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...