close ad
 
Important WebAssist Announcement
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

"Page not Found" message on Checkout page

Thread began 3/31/2015 8:01 am by birdscreen398247 | Last modified 7/13/2015 11:21 am by Ray Borduin | 920 views | 8 replies |

birdscreen398247

"Page not Found" message on Checkout page

On my checkout page, I get a "Page not Found" message at the bottom of the screen (where the shopping cart initially displays) whenever I enter data into the address, city, state, etc. fields. For some reason, it does not do it for the First and Last name fields, just the various address fields.

The continue button works and the payment forms thereafter work, but it is disconserting to see the error message show up every time the user fills in his address.

I tried deleting the lines of code referring to the cart_wrapper, but then I get an error on the whole page saying it can't find the wrapper.

The code for the Name fields is identical to the address fields, so I can't figure out why they trigger the error, but not the name fields.

This page was created using the Checkout Wizard, so it is not something I did.

What could be causing this?

Attached is a copy of the checkout page.

Attached Files
amcheckout.php
Sign in to reply to this post

Jason ByrnesWebAssist

I'll need to troubleshoot directly, see the private message section.

Sign in to reply to this post

birdscreen398247

See private reply

Sign in to reply to this post

Ray BorduinWebAssist

I tried to look into this, but I'm getting a missing cart error when I click submit. Are you working on the pages now?

Please get back to the point you were at and post back and I'll debug it. Right now it looks like there is a missing cart file that needs to be uploaded.

Sign in to reply to this post
Did this help? Tips are appreciated...

Jedi

I have the same errors today on my checkout page. What was the solution to this issue?
When I click the same as shipping button or some of the various shipping labels the confirm cart page disappears and I get a page not found error where the page once was.

Attached Files
checkout.zip
confirm_cart.zip
Sign in to reply to this post

Ray BorduinWebAssist

Please post the url of the page where you are having the trouble. I need to see it first before I know where to look in the files.

Sign in to reply to this post
Did this help? Tips are appreciated...

Jedi

Thanks Ray, My products page is https://www.kicreativeplastics.net/products_results.php and if you follow the add to cart then click the checkout button you are taken to the checkout page that I have the issue on https://www.kicreativeplastics.net/checkout.php

Thanks

Sign in to reply to this post

Ray BorduinWebAssist

It looks like you may need to upload this page:

webassist/framework/ajax_wrapper.php

Sign in to reply to this post
Did this help? Tips are appreciated...

Jedi

Thanks Ray, that worked. I wonder why it didn't load? I uploaded all webassist files including dependent files. I will have to look better in the future. Thanks for your help.

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...