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social share bookmark not working

Thread began 3/13/2015 10:36 am by Jamie | Last modified 3/18/2015 11:11 am by Jason Byrnes | 394 views | 8 replies |

Jamie

social share bookmark not working

Hey Jason

Just noticed that the social share bookmark icon is not working when clicked on. It seems to be across the board on all websites that I have added this feature to.

When clicked:

Firefox 36 it does nothing
Chrome 41 it creates a pop up saying sorry your browser doesnt support this feature
IE 11 does the same as Chrome

All the other social share buttons work (print, email etc) just not the bookmark one.

Cheers

Jamie

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Jason ByrnesWebAssist

I'll need to troubleshoot directly, see the private message section.

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Jamie

see PM

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Jason ByrnesWebAssist

Ray has done a hot fix update to Design Extender to fix this issue. uninstall design Extender, then reinstall it to install the updates.

you will need to remove the bookmark buttons from your site, then apply them again.

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Jamie

thanks mate. appreciate it

Jamie

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Jamie

Hey Jason

Have just installed (after uninstalling) and applied a fresh insert of the social and the bookmark still not working. If you take a look at http://bit.ly/1HY8NqR

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Jason ByrnesWebAssist

the upload of the hot fix files had failed earlier, they are up properly now. uninstall and reinstall again to install the update.

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Jamie

perfect. all working fine now. thanks

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Jason ByrnesWebAssist

you're welcome.

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