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Can't use the latest version of Data Bridge

Thread began 3/11/2015 4:12 pm by sandy170299 | Last modified 3/16/2015 10:30 am by Jason Byrnes | 1136 views | 11 replies |

sandy170299

Can't use the latest version of Data Bridge

I just downloaded the upgrade to Data Bridge, and I can't use any of the features. I keep getting an error that says:

Error in serialCheck
ReferenceError:WADataAssist is not defined

It crashed Dreamweaver in the middle of installing, so I"m not sure what to do now. Do I uninstall the extension and reinstall it? What if it crashes Dreamweaver again? How can I get around this serial number issue?

Thanks.

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sandy170299

Actually, I uninstalled the extension and reinstalled it, but now am receiving another error message:

ERROR:Could not find extension on server.Please try again later.

This is after it went through the installation process in Dreamweaver. Right now, I'm unable to use it at all... :/

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Jason ByrnesWebAssist

I'll need to troubleshoot directly, see the private message section.

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sandy170299

see PM

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sandy170299

Okay - weird. Now it's working,but I am unable to log into the admin area. I have triple checked my login credentials against the database on the sever, and everything is correct.

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Jason ByrnesWebAssist

see pm

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sandy170299

Jason, I just retyped it - it's working for me now. Please try again.

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Jason ByrnesWebAssist

I'm still getting the same response:
Response: 530 Login incorrect.

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sandy170299

see PM

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Jason ByrnesWebAssist

see pm

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