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Latest install broke

Thread began 3/11/2015 12:57 pm by Patrice | Last modified 3/12/2015 12:02 pm by Jason Byrnes | 3049 views | 12 replies |

PatriceWebAssist

Latest install broke

Removed DA.
Installed latest DA. Series of error messages (line 363, line 2110 ... settings pages no properties.
Did the usual .dat and work space troubleshooting tricks.

Removed, reinstalled.
New error message "error in uiInitialize..no properties.

When I ignored warnings, it froze up and I had to do a force quit.

Did the usual dat removal etc. No luck.

Is the previous version available for now so I can finish working today?

Thanks.

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Jason ByrnesWebAssist

try recreating the users configuration folder. this is the folder that contains the dat file:
http://www.webassist.com/tutorials/Common-installation-issues

Close DW, rename the configuration folder, then start DW to recreate it.

Next close DW again and open the extension manager, remove the extensions and install them again.

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PatriceWebAssist

OK... did as instructed. It went back to the first set of error messages and when ignored, it selected the wrong table.

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PatriceWebAssist

Question... was the update for DWC6? Maybe the update was just for CC? I am on C6
I found my older version. Do you advise installing it?

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Jason ByrnesWebAssist

the update is for both CC and DW CS 6.

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PatriceWebAssist

I have a hot project so I'm going to remove and reinstall previous version. Hopefully I can get it working.

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PatriceWebAssist

nope... still same error message... repeat config rename steps? It's froze up.

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Jason ByrnesWebAssist

I have forwarded this to ray and asked him to contact you.

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PatriceWebAssist

Thanks... I can't do a phone consult tonight. I did new config and got DA to load. It's not seeing tables yet, but that is a usual issue. Still fiddlin' with it.

I'll post back if I can get the older version to work.

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PatriceWebAssist

Older version is now working so I can finish project. Thanks for patience with my questions.

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