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Form isn't sending email - no errors - just not sending email

Thread began 3/09/2015 7:38 pm by sandy170299 | Last modified 3/10/2015 4:17 pm by sandy170299 | 749 views | 8 replies |

sandy170299

Form isn't sending email - no errors - just not sending email

http://ribbonfair.com/contact-us.php

The form on this page isn't sending emails. I've tried different browsers, and it's just not sending emails.

Thank you.

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Jason ByrnesWebAssist

looks like it is failing validation.

send a copy of the page please.

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sandy170299

See attached.

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Jason ByrnesWebAssist

in the server validation, you have the wrong name for the captcha session.

the code that creates the captcha image:
<img src="webassist/captcha/wavt_captchasecurityimages.php?field=captcha_2&amp;font=fonts/MOM_T___.TTF" alt="Security Code" class="Captcha" />

uses the filed URL variable as the captcha session name. the naming convention is:
captcha_<FieldURL Variable>

in the code, the url variable is:
field=captcha_2

so the name of the captcha session will be:
captcha_captcha_2

change line 17:

$WAFV_Errors .= WAValidateLE((strtolower(isset($_POST["captcha"])?$_POST["captcha"]:"")) . "",((isset($_SESSION["captcha_captcha"]))?strtolower($_SESSION["captcha_captcha"]):"") . "",true,6);



to:

$WAFV_Errors .= WAValidateLE((strtolower(isset($_POST["captcha"])?$_POST["captcha"]:"")) . "",((isset($_SESSION["captcha_captcha_2"]))?strtolower($_SESSION["captcha_captcha_2"]):"") . "",true,6);
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sandy170299

It still didn't send the email, and it didn't redirect to the thank you page, either.

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Jason ByrnesWebAssist

I'll need to troubleshoot directly, see the private message section.

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sandy170299

see PM...Thank you.

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Jason ByrnesWebAssist

the trigger for universal email is set to use a submit button named:
AppointmentRequest_submit


but the button on your form uses a different name.

i updated the trigger code to use the correct button name

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sandy170299

Thank you. I don't remember changing the name of the submit button, though...??? Weird. :)

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