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serial check

Thread began 2/27/2015 11:42 pm by kg_nsa395746 | Last modified 5/14/2015 10:14 pm by Ray Borduin | 827 views | 7 replies |

2/27/2015 11:42 pm | #1 kg_nsa395746

serial check

I'm receiving a serial check error when loading Power CMS. How do I correct the problem? See attachment.

3/02/2015 11:37 am | #2 Jason ByrnesWebAssist

I'll need some additional information please.

What is your OS?

What version Of Dreamweaver are you using?

What extensions ions including the version numbers are installed?

5/14/2015 6:14 pm | #3 Peterson Design Studio - jefferis

I have the similar error In IMPORT WEBSITES

This post has been deleted.

5/14/2015 8:13 pm | #4 Ray BorduinWebAssist

This error shouldn't occur in the most recent version of our extensions. If you see this error, re-download and install the latest version of the software from our web site and it should go away.

5/14/2015 8:38 pm | #5 Peterson Design Studio - jefferis

I removed the plugin from CC Ex Manager and downloaded the latest plugin and reinstalled and the error persisted.

5/14/2015 9:30 pm | #6 Ray BorduinWebAssist

Do you have a US phone number or Skype contact information I can use to set up a screen sharing session? I can use that to debug the problem with you over the phone.

5/14/2015 9:43 pm | #7 Peterson Design Studio - jefferis

yes

5/14/2015 10:14 pm | #8 Ray BorduinWebAssist

I've added you to my Skype contacts. Please text me through skype when you see I'm online to coordinate a good meeting time.

I'm usually in front of my computer around 9am PST or so, but need about an hour to weed through my emails and missed calls from the night before, so I can work with you staring about 10am pst or after.

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