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eCart checkout wizard error

Thread began 2/27/2015 8:47 am by pledge204907 | Last modified 3/02/2015 9:03 am by Jason Byrnes | 543 views | 4 replies |

2/27/2015 8:47 am | #1 pledge204907

eCart checkout wizard error

Hi,

I am getting an error each time I try and run the eCart Checkout Wizard and it seems to be failing at the same point.

I am using Dreamweaver cs6 on Mac OS X 10.10.2 and eCart 6.1.0.

I have cleared the cache and re-installed eCart. I have also had exactly the same issue trying to run the wizard on a Windows machine.

Screen grab of the error attached.

Thanks

Attached Files

WAerror.tiff

2/27/2015 9:50 am | #2 Jason ByrnesWebAssist

Please provide a Skype username or a US phone number and a good time to contact you when you will be in front of your computer and we will have an engineer contact you to resolve this issue over the phone.

We are available Monday - Friday from 9am - 4pm PST (except major U.S. holidays).

2/27/2015 11:59 am | #3 pledge204907

Hi Jason,

Details in PM.

3/02/2015 4:05 am | #4 pledge204907

Hi,

Strangely this seems to have resolved itself and has run successfully this morning. I will monitor the situation as I have more builds to do over the next week or two and let you know of any other anomalies.

Thank you.

3/02/2015 9:03 am | #5 Jason ByrnesWebAssist

OK, glad to hear it is working.

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