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Paypal Advanced Checkout Page Not Working

Thread began 1/16/2015 6:35 pm by BillHobbs | Last modified 1/29/2015 4:21 pm by BillHobbs | 889 views | 22 replies |

1/16/2015 6:35 pm | #1 BillHobbs

Paypal Advanced Checkout Page Not Working

I have a site PreservingYourHeritage.com which is using Paypal Advance. But on the checkout page I get (attached image) instead of the paypal window showing up.

1/16/2015 6:37 pm | #2 BillHobbs

I'm giving you the FTP info so you can review the files.

1/19/2015 1:26 pm | #3 Jason ByrnesWebAssist

See PM

1/19/2015 1:32 pm | #4 BillHobbs

https://www.preservingyourheritage.com/products-results.php?ProductSearch=&Search=Search

You can start the process here.

1/19/2015 2:17 pm | #5 Jason ByrnesWebAssist

there are some files that are not being found on the server such as:
webassist/framework/javascript/ajax.js
webassist/forms/fd_newfromblank_default.css
webassist/forms/wa_clientvalidation.js
webassist/forms/WA_SameAs.js
webassist/jq_validation/jquery.h5validate.js
webassist/framework/javascript/ajax.js
and others

make sure to upload the entire web assist directory to the server.

1/19/2015 2:35 pm | #6 BillHobbs

Okay I did that now it's trying to pull in a page that it can't find.

1/20/2015 12:41 pm | #7 Jason ByrnesWebAssist

There was a lot of customization in place that was causing the cart to not work, at the end of the day, you had removed the client validation, but not the server validation from the checkout form and that was causing issues.

there is still an issue with the credentials, I think it may be the & in your password, you should try changing the password to something that doesn't include the & character. if you need further help In getting this to work, I would suggest signing up for a premiere support appointment given the amount of customization you have done in the code.

1/20/2015 4:13 pm | #8 BillHobbs

I talked with paypal tech and they said it appears the problem is that the form is trying to submit as a Paypal Pro transaction and not a Paypal Advanced.

1/20/2015 5:10 pm | #9 Jason ByrnesWebAssist

This post has been deleted.

1/20/2015 5:11 pm | #10 Jason ByrnesWebAssist

We'll look into this a little more and get back to you with more information.

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