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Form not sending emails or redirecting to thank you page.

Thread began 1/07/2015 10:37 am by sandy170299 | Last modified 1/08/2015 5:29 pm by Jason Byrnes | 558 views | 7 replies |

sandy170299

Form not sending emails or redirecting to thank you page.

My form, http://www.laurahlavac.com/wholesale.php, is not sending emails, nor is it redirecting to the thank you page. I am attaching the page. Thank you.

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Jason ByrnesWebAssist

I'll need to troubleshoot directly, see the private message section.

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sandy170299

please see PM

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Jason ByrnesWebAssist

there was server validation code in place to make the comments and tax ID elements required. the form would submit if you filled all the fields in, i removed the validation for those 2 fields.w

also, the webassist/email/mail_php.php and webassist/email/mailformatting_php.php files on the server where old versions, i replaced them with updated versions.

in my test, I added my address the to settings and was able to receive the email.

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sandy170299

Thank you!!! It's perfect now! :D Weird about the required fields. I took the requirements off, but it must not have updated. Very strange!

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Jason ByrnesWebAssist

you're welcome.

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sandy170299

One more question ... The CAPTCHA on that form is very dark, and hard to read. I did not see a way to lighten it up. Where would I go to do that? Thanks.

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Jason ByrnesWebAssist

the setting for the captcha are passed was URL variables in the captcha image tag:

img src="webassist/captcha/wavt_captchasecurityimages.php?field=Security_Code&font=fonts/MOM_T___.TTF" alt="Security Code" class="Captcha" />

there are variables settings available like noise color, which is the color of the background dots, you could change that to white:
img src="webassist/captcha/wavt_captchasecurityimages.php?field=Security_Code&font=fonts/MOM_T___.TTF&noisecolor=FFFFFF" alt="Security Code" class="Captcha" />

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