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Install issues

Thread began 8/27/2009 10:27 am by miranda.helfer387861 | Last modified 8/28/2009 5:15 pm by Jimmy Wu | 1783 views | 4 replies |

miranda.helfer387861

Install issues

Hello,

I'm having a hard time installing the software. How do you manage mpx extensions?
I have no clue how to open and insert my serial number.

Thanks

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miranda.helfer387861

I figured that I would need to use the extension manager, which I did.

What steps do I take to enter the serial number?
As soon as I install the extension, I click on the file and it says "failed to open" document.

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Jimmy Wu

To get your serial number you will have to go to your Download Center. This can be reached off www.webassist.com and going to "Your Account" and the My Downloads.

The serial number will be listed next to the product name. In Dreamweaver when you open up any of the toolkit's functionality, you should be prompted to enter your serial number. You can just copy paste the serial number from your Download Center into the first text box on that interface.

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miranda.helfer387861

Yes, but when I add these files to the extension manager and install. Is my next step to open the file using dreamweaver? When I try to open it using dreamweaver I get a blank screen and it goes to (not responding)

I must have some of the steps correct because I have the webassist memento. I just can't get the Paypal 453 file to open correctly?

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Jimmy Wu

You will have an access point from Insert->Paypal->various options. This is where you access the extension from within Dreamweaver. When you select one of these, you will be prompted to put in your serial number.

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