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Hello, next Issue user can't unsubscribe from mail gets error message

Thread began 12/18/2014 6:33 am by Robert | Last modified 12/19/2014 1:03 pm by Jason Byrnes | 713 views | 3 replies |

Robert

Hello, next Issue user can't unsubscribe from mail gets error message

Hallo Team,

OK, when trying to unsubscribe from the mailing list users get a error or are redirected to the log in page.

http://vectorart.at/powm/unsubscribe.php

also when trying to open the mail in the browser you get this instead of the mail opening..

http://vectorart.at/powm/users_login.php?accesscheck=%2Fpowm%2Farchive.php%3Fid%3DNTQ5MjhiMWRlMjIxMjIuNjQ0OTU1NDc%3D

Again all help is greatly appreciated... OK Check all the other user Problems with unsubscribe but didn't find a solution..

Robert

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Jason ByrnesWebAssist

Yes, the unsubscribe and and view email features require the user to log in to their account. There is not a supported way to prevent this.

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Robert

The problem is-

Hallo,

the only problem is it don't work the unsubsrcibe..

Robert

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Jason ByrnesWebAssist

Can you provide more details please? Are you getting and error message?

Are you sending the mailing for real or testing it? The unsubscribe is tied to the user that receives the email, so the link won't work using the test feature in the mailing, it will only work when the mailing is sent out for real.

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