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Not receiving after certain time.

Thread began 11/27/2014 1:03 pm by Kumel | Last modified 12/04/2014 1:13 pm by Jason Byrnes | 2338 views | 11 replies |

Kumel

Not receiving after certain time.

I had created pages long back. site was running live but all of sudden i m not receiving email. i removed & added Universal Emails yet not receiving any emails.

site is : www.wengerwatson.com contact form on the bottom.

Pages attached as well. index.php & verify.php for captcha image verification.

Regards

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Jason ByrnesWebAssist

Where it was working before and then stopped, I Would suspect a change on the server, maybe the server has changed the SMTP server address.


to help troubleshoot if it is the code sort the server, edit the verify page, change the redirect:

$GoToPage = "thank-you.html";


to be blank:
$GoToPage = "";


then add the following code at the end to write the session contents to the page:

<?php @session_start(); var_dump($_SESSION); ?>




the session contents will contain the status of passing the email to the SMTP server.

If the status says success you will need to contact the host to determine why the SMTP server is not relaying the email.

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Kumel

After changing those as you mentioned i m getting this error:
Warning: date() [function.date]: It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'America/New_York' for 'EST/-5.0/no DST' instead in /home/wenger7/public_html/webassist/email/mail_php.php on line 198

Warning: session_start() [function.session-start]: Cannot send session cookie - headers already sent by (output started at /home/wenger7/public_html/webassist/email/mail_php.php:198) in /home/wenger7/public_html/webassist/email/mail_php.php on line 285

Warning: session_start() [function.session-start]: Cannot send session cache limiter - headers already sent (output started at /home/wenger7/public_html/webassist/email/mail_php.php:198) in /home/wenger7/public_html/webassist/email/mail_php.php on line 285

Warning: session_start() [function.session-start]: Cannot send session cookie - headers already sent by (output started at /home/wenger7/public_html/webassist/email/mail_php.php:198) in /home/wenger7/public_html/index.php on line 143

Warning: session_start() [function.session-start]: Cannot send session cache limiter - headers already sent (output started at /home/wenger7/public_html/webassist/email/mail_php.php:198) in /home/wenger7/public_html/index.php on line 143
array(10) { ["waue_index_3_Total"]=> int(0) ["waue_index_3_Index"]=> int(0) ["waue_index_3_Remaining"]=> int(0) ["waue_index_3_Log"]=> string(50) "Sending To: kumel619@gmail.com... - Failure
" ["waue_index_3_From"]=> string(24) "contact@wengerwatson.com" ["waue_index_3_To"]=> string(18) "kumel619@gmail.com" ["waue_index_3_Subject"]=> string(24) "Contact Form from W & W " ["waue_index_3_Body"]=> string(9312) " --WAMULTIBREAKWA Content-Type: text/plain Content-Transfer-Encoding: 8bit Your Email Title Goes Here email subtitle area or directions can go here, below the title Form Submitted Warning: date() [function.date]: It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'America/New_York' for 'EST/-5.0/no DST' instead in /home/wenger7/public_html/webassist/email/templates/Block_3.php on line 34 12-2-2014 | Warning: date() [function.date]: It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'America/New_York' for 'EST/-5.0/no DST' instead in /home/wenger7/public_html/webassist/email/templates/Block_3.php on line 34 2:18 AM EST name: sad email: dsadsa@sda.com url: subject: dsa message: dsadas submit: Submit Additional Notes: Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec eget tellus sed justo rhoncus posuere id sit amet arcu. Morbi pretium, enim faucibus facilisis hendrerit, elit. Morbi quis sodales ligula. Pellentesque elementum faucibus elementum. Sed rutrum dui in nisi dapibus molestie. Sed dictum ultricies viverra. In non urna vel nisi dictum tincidunt facilisis nec enim. In vitae lectus mauris. Mauris id sem non risus aliquam pretium at ac ipsum. Cras ac ultrices nisi. Cras ultricies ultricies bibendum. Duis vitae aliquam erat. Nullam justo augue, mattis quis ultricies in, posuere sed tortor. Aenean ornare orci nec felis semper vitae interdum velit ultrices. Ut auctor congue tellus in hendrerit. Aliquam et massa hendrerit leo sodales dapibus non ultricies mi. Morbi non tellus bibendum quam elementum bibendum sit amet vel metus. --WAMULTIBREAKWA Content-Type: text/html

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Jason ByrnesWebAssist

The Date Errors are a php server issue.

The host should be able to update the php.ini file for you to set the default timezone to prevent that error from occurring. It happens if the default time zone is not set in the php.ini.

Alternatively, Try adding the following to your page...

<?php
date_default_timezone_set('America/New_York');
?>

The list of valid timezones is here...

http://www.php.net/manual/en/timezones.php



The failure for sending the email is most likely an issue wit the from address, try changing that address, it may be that the SMTP server has blacklisted that address for some reason.

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Kumel

i added this on contact form page as well as verify.php page for captcha.
<?php
date_default_timezone_set('America/New_York');
?>
Yet not receiving email.
I changed from email as well.

Attached Files
index.php
verify.php
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Jason ByrnesWebAssist

I'll need to troubleshoot directly, see the private message section.

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Kumel

Originally Said By: Jason Byrnes
  I'll need to troubleshoot directly, see the private message section.  
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Jason ByrnesWebAssist

this is a problem;m on the hosts end.

Even using a basic test email script that comes strait out of the network solution documentation, the email is not sending.

One thing i notice, in using phpinfo() to write the server settings, there is no value for the sendmail_path setting, that does not look to be correct.

most likely, the server updated its settings between when it was working and now that is causing the issue.

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Kumel

Whats the solution now?

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Jason ByrnesWebAssist

Theres no solution I can put into place, it is not a coding issue, it is a hosting issue. you need to contact the host.

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