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Payment not possible

Thread began 11/24/2014 3:31 pm by stefanvb | Last modified 11/25/2014 12:52 pm by Jason Byrnes | 536 views | 3 replies |

stefanvb

Payment not possible

I am getting error messages on several credit cards and even if I am click on the paypal link

Your transaction could not be completed. There is a problem with the credit card or billing information you have entered.
Please, return to the checkout page and try again.

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Jason ByrnesWebAssist

Is this happening on checkout from our site?

if so, contact the sales department by phone:
888.490.1545 toll free in the U.S.
1.858.768.6600 international

Monday-Friday, 9am - 5pm PST

and we can go through the transaction with you to see what is happening.

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stefanvb

Applying themes ends with blank pages

Changed a template into a theme and the results are blank pages. I am using DW CC 2014

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Jason ByrnesWebAssist

a blank page means that a php error is occurring but error reporting is turned off.

to turn error reporting on, add the following code at line 1:

<?php
error_reporting(E_ALL);
ini_set('display_errors','on');
?>



once we know what the error is, we will be able to troubleshoot the cause.

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