close ad
WARNING: Do Not Install the DREAMWEAVER CC 2017 or 2018 Update »
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

Email not being sent

Thread began 11/18/2014 1:18 pm by FrankJay | Last modified 11/18/2014 2:27 pm by Jason Byrnes | 407 views | 3 replies |

FrankJay

Email not being sent

I have had to create a new email form with the email details inserted to a database.

The email details is successfully being written to the database. The email confirmation page is being displayed after sending the email. Unfortunately, no email is being sent.

I have attached the files.

After recreating this this form from scratch I have noticed the following:

On the page:

i-ssContactForm.php

That the following two lines of code added:

<script src="//ajax.googleapis.com/ajax/libs/jquery/1/jquery.min.js"></script>
<script src="//ajax.googleapis.com/ajax/libs/jqueryui/1/jquery-ui.min.js"></script>

I believe the first line conflicts with the DMXzone extension for Google maps. If I leave the first line as is, my Google maps does not display on my contact page. I've included an additional x behind the word Ajax on the live page and now my Google maps is showing.

While this in any way affect the sending of the email form?

The website with this contact form is found in the following URL:

http://schoolwearspecialist.co.za/contact.php

Not sure where I'm going wrong

Sign in to reply to this post

Jason ByrnesWebAssist

The Map uses a jQuery library and the form validation also uses a jQuery library, only one jQuery library can be applied to the page though, that is why the conflict is happening.

removing the line:
<script src="//ajax.googleapis.com/ajax/libs/jquery/1/jquery.min.js"></script>

will not effect t he email sending, only the jQuery validation on the form. the email sending will be effected by the settings you used in universal email.

Who is your host?

Depending on your host, you may need to set certain options in Universal Email.

Some hosts will work if you leave the SMTP Server setting on the Email Server Tab blank, others will require that you enter the SMTP server address.

Some will work using the standard Mail protocol, other will require that you use the Pear Mail for SMTP, some using Pear mail will require authentication.

Some hosts may require that the from address being used be a valid email address for your domain. Some may require that the option to include the from Email address be passed as an extra parameter.

To be successful with Universal Email, you will need to know the requirements of your host for sending an email using a PHP script.

Also, double check your Spam folder, it is possible that the email is being trapped as spam.

Sign in to reply to this post

FrankJay

Problem solved

See PM

Sign in to reply to this post

Jason ByrnesWebAssist

That is posible, sure, it is also possible it is the SMTP server settings, and / or the From address setting like I outlined in my initial reply.

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...