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Email not being sent

Thread began 11/18/2014 1:18 pm by FrankJay | Last modified 11/18/2014 2:27 pm by Jason Byrnes | 466 views | 3 replies |


Email not being sent

I have had to create a new email form with the email details inserted to a database.

The email details is successfully being written to the database. The email confirmation page is being displayed after sending the email. Unfortunately, no email is being sent.

I have attached the files.

After recreating this this form from scratch I have noticed the following:

On the page:


That the following two lines of code added:

<script src="//"></script>
<script src="//"></script>

I believe the first line conflicts with the DMXzone extension for Google maps. If I leave the first line as is, my Google maps does not display on my contact page. I've included an additional x behind the word Ajax on the live page and now my Google maps is showing.

While this in any way affect the sending of the email form?

The website with this contact form is found in the following URL:

Not sure where I'm going wrong

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Jason ByrnesWebAssist

The Map uses a jQuery library and the form validation also uses a jQuery library, only one jQuery library can be applied to the page though, that is why the conflict is happening.

removing the line:
<script src="//"></script>

will not effect t he email sending, only the jQuery validation on the form. the email sending will be effected by the settings you used in universal email.

Who is your host?

Depending on your host, you may need to set certain options in Universal Email.

Some hosts will work if you leave the SMTP Server setting on the Email Server Tab blank, others will require that you enter the SMTP server address.

Some will work using the standard Mail protocol, other will require that you use the Pear Mail for SMTP, some using Pear mail will require authentication.

Some hosts may require that the from address being used be a valid email address for your domain. Some may require that the option to include the from Email address be passed as an extra parameter.

To be successful with Universal Email, you will need to know the requirements of your host for sending an email using a PHP script.

Also, double check your Spam folder, it is possible that the email is being trapped as spam.

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Problem solved

See PM

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Jason ByrnesWebAssist

That is posible, sure, it is also possible it is the SMTP server settings, and / or the From address setting like I outlined in my initial reply.

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