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1) order receipt not being sent 2) Ajax checkout form glitches on Windows' browsers

Thread began 11/10/2014 11:39 am by john42771 | Last modified 11/13/2014 4:52 pm by Jason Byrnes | 461 views | 14 replies |

john42771

1) order receipt not being sent 2) Ajax checkout form glitches on Windows' browsers

Thank you for your help in advance.
Problems: 1) order receipt not being sent 2) Ajax checkout form glitches on Windows' browsers.

live page: https://www.lovetakeslearning.com/store/
-add a product to cart, -billing info glitches move (ajax) page to credit card info before all required fields are filled out

I have attached the entire checkout page with its' includes.
My guess is that the issues are both on the confirm7.php page.
- - - - - - - - - - - - - - - - - -
Copied in this ticket for easy access(confirm7.php): -now removed
- - - - - - - - - - - - - - - - - -

Attached Files
checkout.php
checkout7.php
checkout_success7.php
confirm7.php
confirm7_cart.php
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Jason ByrnesWebAssist

edit this code:

$RecipArray[$CurIndex ][] = "".(WA_getSavedFormValue('[FORMREF]','First_Name')) ." ".(WA_getSavedFormValue('[FORMREF]','Last_Name')) ."|WA|".(WA_getSavedFormValue('[FORMREF]','Email_Address')) ."";




to:

$RecipArray[$CurIndex ][] = "".(WA_getSavedFormValue('CheckoutWizard_NewFromBlank_Default','First_Name')) ." ".(WA_getSavedFormValue('CheckoutWizard_NewFromBlank_Default','Last_Name')) ."|WA|".(WA_getSavedFormValue('CheckoutWizard_NewFromBlank_Default','Email_Address')) ."";




for the ajax issue, I'll need to troubleshoot directly, see the private message section.


NOTE: Please don't paste the page code into your message, attaching the php file is much better.

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john42771

Thank you Jason,

Concerning the email issue - after substituting your code for what was there, there remained no email receipt sent to customer.
This fix didn't work for me. What else can I try?

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Jason ByrnesWebAssist

on the success page add the following code to dump the session information, in the page body:

<?php @session_start(); var_dump($_SESSION); ?>

this will include the status of passing the email to the SMTP Server, does the status say success? if so:

Who is your host?

Depending on your host, you may need to set certain options in Universal Email.

Some hosts will work if you leave the SMTP Server setting on the Email Server Tab blank, others will require that you enter the SMTP server address.

Some will work using the standard Mail protocol, other will require that you use the Pear Mail for SMTP, some using Pear mail will require authentication.

Some hosts may require that the from address being used be a valid email address for your domain. Some may require that the option to include the from Email address be passed as an extra parameter.

To be successful with Universal Email, you will need to know the requirements of your host for sending an email using a PHP script.

Also, double check your Spam folder, it is possible that the email is being trapped as spam.

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john42771

No email sent:
Email receipt sending was working just fine before changing from the PowersStore checkout to an eCart wizard checkout, so I really don't think that special hosting options is the problem. The checkout process was successful, just no email sent.

I added the var_dump to the page - do you want to see the results?

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john42771

Problems: 1) order receipt not being sent 2) Ajax checkout form glitches on Windows' browsers.

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Jason ByrnesWebAssist

I have been looking at it both yesterday and today.

I updated the confirm cart page to fix the ajax issue.

I'll need a little more time to troubleshoot the email issue.

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john42771

Thank you so very much!

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Jason ByrnesWebAssist

Ok, I updated the confirm7.php page to fix the emails, they are sending now.

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john42771

Your hard work and devotion under pressure is greatly appreciated.
Thank you Jason.

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