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Colour options not showing - custom coding from Premier Support

Thread began 11/04/2014 9:19 am by Nathon Jones Web Design | Last modified 11/04/2014 11:17 am by Jason Byrnes | 1513 views | 7 replies |

Nathon Jones Web Design

Colour options not showing - custom coding from Premier Support

Client has added two new products to the database one of which is a variant of the first.
The parent product is LEDid 720 (LWP0211 Cool White) and the variant is LEDid 721 (LWP0212 Warm White).

Here's the parent:
https://www.ledwarehouseuk.com/LED-Lights-Bulbs.php?lbid=720

This page should, because there's a colour variant, show a drop down menu for colour but it doesn't. I've double checked the database entries and everything seems ok so I'm a bit stumped.

I attach the product detail page for your reference. Thank you.
NJ

Attached Files
LED-Lights-Bulbs.php
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Jason ByrnesWebAssist

the if statement to hide the color select list:
<?php if ($totalRows_rsCOLOUR > 1) { ?>

should be:
<?php if ($totalRows_rsCOLOUR > 0) { ?>

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Nathon Jones Web Design

But I haven't changed that since it was all working previously, and all the other products are working correctly.

For example:
https://www.ledwarehouseuk.com/LED-Lights-Bulbs.php?lbid=422

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Jason ByrnesWebAssist

the recordset returns only one result so the value of:
$totalRows_rsCOLOUR

is 1

this means the if statement is being evaluated as:

if(1 > 1) {

which is false.

you asked why it is not working.

that is why it is not working.

it should be:
<?php if ($totalRows_rsCOLOUR > 0) { ?>

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Nathon Jones Web Design

But it IS working for all the other products apart from these two new ones...that was my point.

So....I changed it, as advised above, and now only one colour is showing as an option in the drop down.

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Jason ByrnesWebAssist

in the private message section, please provide access to the data base so i can investigate.

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Nathon Jones Web Design

Double checking the database, I note that my client has entered the products' product ID (LEDid) in the parentID field so in effect it is the parent of itself. That is my mistake for not spotting that.

Upon rectifying that, having changed the IF statement as advised above, there are still problems and, like I said, it was working for every other product so I disagree with your insistence that that's why it isn't working.

I have changed it back to:
<?php if ($totalRows_rsCOLOUR > 1) { ?>

...and it's working so it was the parentID issue at fault.

Thank you and sorry for not spotting that sooner.
NJ

EDIT....

If it was <?php if ($totalRows_rsCOLOUR > 0) { ?> then if there was only one colour option it would still display the drop-down, which would be pointless. That's why it's set to <?php if ($totalRows_rsCOLOUR > 1) { ?>

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Jason ByrnesWebAssist

Ok, I see, i didn't realize that was how it was set up, nit being the person that set it up to begin with.

and not having access to the database, I did not have all the information needed to properly troubleshoot.

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