FREE Webinar

I bought eCart 6 but I did not get the FREE webinar video. Am I missing something?

On the eCart download page, there is a link to the webinar recording in the webinar recording section.

The link does not work for me, it says that I need to install Adobe Acrobat Addin. Did that, still does not work.
Could you please provide me with a download instead?

this is not available as a download.

what browser are you using? try using fire fox.

I was using Firefox

have you tried other browsers like IE? or Safari?

I'm on a Mac, tried it in Safari, Firefox and Chrome, no joy I'm afraid, please advise, or send me a download link.

visit the adobe connect troubleshooting page here:
http://connect.webassist.com/common/help/en/support/meeting_test.htm

make sure the version of flash you have installed is up to date,

on the troubleshooting page is a direct link to download the connect adding, try installing it from that link.

I also use a Mac and had trouble getting the webinar to load on anything. I finally got it to work on FireFox, but only if I had no extra windows, tabs or browsers going. Apparently, Adobe wanted to make sure the webinar had my full attention... You could give this a try if you haven't already.

My Flash version is up to date and I also tried with no tabs or other windows