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FREE Webinar

Thread began 10/31/2014 7:51 am by designweb | Last modified 11/20/2014 1:26 pm by Jason Byrnes | 596 views | 10 replies |

10/31/2014 7:51 am | #1 designweb

FREE Webinar

I bought eCart 6 but I did not get the FREE webinar video. Am I missing something?

10/31/2014 11:11 am | #2 Jason ByrnesWebAssist

On the eCart download page, there is a link to the webinar recording in the webinar recording section.

11/04/2014 4:33 pm | #3 designweb

The link does not work for me, it says that I need to install Adobe Acrobat Addin. Did that, still does not work.
Could you please provide me with a download instead?

11/04/2014 4:52 pm | #4 Jason ByrnesWebAssist

this is not available as a download.

what browser are you using? try using fire fox.

11/09/2014 4:48 pm | #5 designweb

I was using Firefox

11/10/2014 9:50 am | #6 Jason ByrnesWebAssist

have you tried other browsers like IE? or Safari?

11/19/2014 3:00 pm | #7 designweb

I'm on a Mac, tried it in Safari, Firefox and Chrome, no joy I'm afraid, please advise, or send me a download link.

11/19/2014 3:41 pm | #8 Jason ByrnesWebAssist

visit the adobe connect troubleshooting page here:
http://connect.webassist.com/common/help/en/support/meeting_test.htm

make sure the version of flash you have installed is up to date,

on the troubleshooting page is a direct link to download the connect adding, try installing it from that link.

11/19/2014 4:50 pm | #9 jurinski334466

ecart webinar

I also use a Mac and had trouble getting the webinar to load on anything. I finally got it to work on FireFox, but only if I had no extra windows, tabs or browsers going. Apparently, Adobe wanted to make sure the webinar had my full attention... You could give this a try if you haven't already.

11/19/2014 5:49 pm | #10 designweb

My Flash version is up to date and I also tried with no tabs or other windows

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