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I cannot get the checkout page to do anything when I click the continue button

Thread began 10/23/2014 9:02 am by arule414626 | Last modified 10/23/2014 10:44 am by Jason Byrnes | 1379 views | 7 replies |

10/23/2014 9:02 am | #1 arule414626

I cannot get the checkout page to do anything when I click the continue button

I used the checkout wizard to create my checkout pages. When I go to checkout.php it displays the form for the billing information. When I complete the form and click continue, nothing happens.

10/23/2014 9:33 am | #2 Jason ByrnesWebAssist

I'll need to troubleshoot directly, see the private message section.

10/23/2014 9:47 am | #3 arule414626

Requested info sent.

10/23/2014 9:57 am | #4 Jason ByrnesWebAssist

the following file is missing on your server:
webassist/framework/ajax_wrapper.php

that file needs to be uploaded from dreamweaver to your site.

10/23/2014 10:06 am | #5 arule414626

I uploaded the file and now when I inspect the page there are no errors but when I click on the continue button... still nothing. When I click the refresh button the payment info form appears for a split second and then disappears. Is there perhaps another file missing on the server? I re-uploaded the entire webassist folder.

10/23/2014 10:34 am | #6 Jason ByrnesWebAssist

The confirm cart page had the continue form i the wrong place, i updated that page to fix the problem.

10/23/2014 10:41 am | #7 arule414626

Thank you Jason. Is that a bug in eCart? I used the checkout wizard and did not modify the page at all before uploading.

10/23/2014 10:44 am | #8 Jason ByrnesWebAssist

I have not been able to reproduce this, so I don't think it is a bug, but will keep my eye out for it happening again.

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