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Form works - then once I add more fields, save and re-upload - it no longer sends mail

Thread began 8/29/2014 3:03 pm by cklw883 | Last modified 9/09/2014 3:30 pm by Jason Byrnes | 1215 views | 21 replies |

cklw883

Form works - then once I add more fields, save and re-upload - it no longer sends mail

I'm using the current Form Builder as of today in DW CC. I've started with a basic Contact/Simple Contact form - made minor edits and uploaded all files to server. It works and sends email as it should. I add a few more fields and just hit 'save' to group message and content message. (I had tried always saving and resaving presets but thought that might have been my problem so this time I did not). I went to form function tab and noticed 'send email' was unchecked for some reason. I checked it - uploaded new files and form sent like it should. I did more fields, hit save twice without renaming or saving presets - rechecked the email box uploaded files - but this time the form no longer sends email. The URL is now appended with ?invalid=true.

Why - I've restarted this form 3 times now with same result.

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Jason ByrnesWebAssist

I'll need to troubleshoot directly, see the private message section.

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cklw883

see pm

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cklw883

see 2nd pm

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cklw883

got test email

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Jason ByrnesWebAssist

I Tested your form and seams to have sent successfully. to test i changed the to addres to my email, I forwarded the email i received. i reverted the to address back to the original.

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cklw883

thx see pm

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Jason ByrnesWebAssist

You c an save as a preset if you like or not.

the advantage to saving the settings as a preset, is that you can quickly add the same form to another page if you like by simply selecting the preset that you saved.

you can se the same name each time, or you can save each preset with a new name.


as for the form action settings, you should only be concerned with that the first time you apply form builder.

on editing the form, the form action settings will not carry over.

to edit the form action settings, you should edit the universal email server behavior, go to the server behaviors window, and double click the universal email server behavior to edit it.

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cklw883

I downloaded files from server to local - didn't even open the form builder software - reloaded the page in FF and it failed. Tried in IE and Chrome just be sure it wasn't a cache issue. ?????

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Jason ByrnesWebAssist

send ing the email wont work from your local server, you need to use the remote server for testing.

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