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Why is Universal email asking me for my serial number every time

Thread begun 8/28/2014 4:37 am by doug.lemesurier305760 | Last modified 8/28/2014 11:27 am by Jason Byrnes | 1066 views | 1 replies |

8/28/2014 4:37 am | #1 doug.lemesurier305760

Why is Universal email asking me for my serial number every time

Every time I launch DW and try to use UE4, it asks for my serial number. Each time? Why is this?

8/28/2014 11:27 am | #2 Jason ByrnesWebAssist

Could be a number of causes for this.

This can happen if you are on a Mac and:
a) Have it configured to use another drive other than the system drive for the users folder
b) have the system drive named with a special character, for example
John's Mac

it can also happen if you change the connection method to the internet from a hard wired connection to a wired connection for example

or if you have some sort of VPN Software that creates a virtual network interface that changes the Physical Address

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